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August 2025 | How to check if an email from HMRC is genuine
HMRC is urging people to double-check that any email claiming to be from them is genuine before responding, to avoid falling victim to phishing or other email scams.
It has created a page that allows you to check what emails HMRC is actually sending out, so you can determine whether the one you have received is genuine, and whether you should respond to it.
HOW DO I CHECK?
The website can be found on Gov.uk and lists the emails from A to Z that HMRC is sending out, when it started to send them, and the kind of information you can expect them to be including in the email.
For example, for emails related to Child Benefit claims updates and the Cryptoassets educational email, the site states:
From 8 July 2024, HMRC may contact you by email. HMRC may contact you by email if you've made a claim for Child Benefit, to confirm that your claim has been received and is being progressed. HMRC will use the email address that you have provided. The emails have the title 'Thank you - we've received your Child Benefit claim'.
These emails will never ask you for any personal or financial information. If you've already contacted HMRC about Child Benefit you can check the status of your claim.
The Cryptoassets educational email section states:
From 8 July 2025 HMRC may send you an email if you have been trading in cryptoassets.
The email will:
- Explain what you need to do if you receive and dispose of cryptoassets.
- Explain what a disposal is.
- Link to a YouTube video explaining how cryptoasset transactions are taxed for individuals.
The email will also provide links to guidance to:
These emails will never ask you for any personal or financial information.
Source: Gov.uk.
LET US HELP YOU
If you want help to make sure you are dealing with a genuine email from HMRC, then please get in touch with us on 01709 327 215 or email info@branagans.co.uk and we will do what we can to help you if you are still unsure even after consulting this HMRC page online.
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