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April 2025 | The lasting impact of Covid: Remote work, office returns, and market growth
Five years after the UK-and much of the world-went into Covid lockdown, the workplace landscape has undergone a lasting transformation. One of the most significant shifts has been the rapid advancement of remote work technologies like Zoom and Microsoft Teams, enabling employees to work from home then and, for many, still today.
The pandemic forced a major shift in daily routines. While some employees embraced the flexibility of remote work, others faced business disruptions or financial struggles. For companies, benefits such as reduced office costs and increased digital collaboration became clear. However, many businesses are now reversing course, urging employees to return to the office as work-from-home policies evolve.
As remote work trends continue to shift, businesses must navigate the balance between flexibility, productivity, and employee expectations.
CHANGING WORK PRACTICES
For many people, the ability to work remotely has been a key determinant of which firms they are happy to work for. But as more companies push for staff to work from the office rather than their home, it seems workers are adjusting their expectations. For example, recent research from recruitment consultancy Robert Half has found that just over half (51%) of workers believe attracting new staff will be difficult without remote options, down from 68% last year.
Also, just 23% of people surveyed are looking for a new job to try and get more flexibility in their working life, which has also fallen slightly from 29% last year. This data, from the Jobs Confidence Index (JCI) - an economic confidence tracker produced in partnership with the Centre for Economics and Business Research (Cebr) - suggests that workers are becoming more accepting of the need to return to the office.
Matt Weston, Senior Managing Director UK & Ireland, at Robert Half said: "The last five years have seen a step change in how and where people work, but the big focus recently has been on the return to the office, with workers and businesses at odds for some time over what a good balance looks like. In fact, in Q3 last year our Salary Guide revealed that more than two thirds of employers would base promotions on physical presence in the office in a bid to encourage returns. Now, though, it seems as if we have finally reached a turning point, with the number of workers who believe that a lack of remote working will impact staff attraction and retention now falling."
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